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Business Analyst (4813223)

Reference
4813223

Salary
£44,375 – £52,977 per annum + 6% market supplement

Job Location
London

Job Type
Permanent

Posted
15 July 2026

Closing date
26 Jul 2026 22:59

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University’s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, transitioning from a ‘classic’ IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

As a Business Analyst, you will work end-to-end across the product lifecycle and will lead on discovery, requirements definition, process mapping, testing, and implementation. You will play a pivotal role in embedding sustainable change within the organisation whilst encouraging and promoting best practice across programmes and the wider analysis team.

In this recruitment round, we are seeking a Business Analyst to work across our Research, Knowledge Exchange & Enterprise service area. The RKEE Service is supporting the activity in academic research and knowledge exchange, as well as UAL Short Courses and other enterprise areas.

We welcome applications from people across a range of sectors who want to join our growing community of practice in Business Analysis and play a key role an organisation committed to social purpose.

Experience

Experience of working within a large organisation to deliver change
Ability to elicit and document business requirements from stakeholders across multiple teams
Demonstrable experience of mapping ‘as-is and ‘to-be’ processes to identify inefficiencies and process improvement opportunities
Engaging and supporting stakeholders throughout the project lifecycle and fostering strong stakeholder relationships and communication channels
Creating and refining user stories and managing backlog prioritisation in partnership with product teams
Support the translation of complex business problems into technical solutions
Lead business analysis activities throughout the discovery phase, implementation and BAU transition of system implementation projects.
Translation of requirements and business processes into test scenarios to drive UAT
Knowledge of business analysis techniques such as BPMN, and of delivery frameworks and methodologies such as Agile and Product
Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems
Excellent communication and stakeholder management skills

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

Competitive salary of £44,375 – £52,977 per annum + 6% market supplement, dependant on experience
34 days annual leave plus public holidays
Generous, defined benefit pension scheme
Family-friendly policies, including 26 weeks of paid maternity or paternity leave

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at HAYS Technology.

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